We can be contacted 24 hours a day by phone, web form, WhatsApp or email. See our contact page for all details.

We operate mainly in central London but can cover all parts of London and surrounding areas.

Depending on the type of work we charge either on the basis of fixed prices or on our time-based rates (30 minute units). 

For fixed-price work we normally view the work and give a written quotation.

For time-based charging, we charge by 30 minute units. For areas other than SW1 and SW3 there is a minimum 1 hour charge.

Cleaning is either charged on an hourly rate or fixed prices. Although we have indicated some guideline prices on our cleaning page, prices will normally need to be discussed on an individual basis as every property is different.

Pricing for our hospitality staff is only discussed on an individual basis.

Parking and congestion charge fees are normally included in our prices. If they are not, we will notify you in advance.

Basic materials such as standard size screws, nails etc are included in our prices. If additional materials are need then we charge purchase price + 20%.

Unless otherwise agreed in advance of any work starting, payment for our services is due before or on completion of work. 

For handyman services we may require the minimum 30 minute call-out charge to be paid in advance with the balance being paid to the handman by card or cash once the work has been completed.

Fixed price cleaning is normally required to be paid fully in advance. Payment terms for regular cleaning are discussed on an individual basis.

Our full payment terms can be seen on our terms and conditions page.

We normally require 24 hours minimum advance notice to cancel or reschedule a confirmed booking. If less than 24 hours' notice is given then we may charge the first 30 minutes (handyman) or 30% of any fixed cleaning fees.

If the event that no one is present when our staff arrive to carry out work then the same cancellation terms apply.

Yes. We are happy to discuss commercial maintenance and cleaning contracts for all types of property. Please contact us.

All staff and subcontractors are fully insured for public liability.